( Click here to see how to open the Control Panel.)Ĭlick Hardware and Sound => Devices and Printers. (*1 Available only for Brother machines with scanner function.)įollow the steps below to install the driver. The built-in drivers you can install via network connection support printing and scanning*1 functions. If you are connecting your Brother machine via Network connection: Turn the Brother machine power off and on (unplug machine from mains supply and plug back in).
Reconnect the USB cable between the Brother machine and your computer. Right-click on the non-present device and select ‘Uninstall’ in the fly-out menu.If the driver does not install automatically, check the following solutions that may be applicable for your case.Ĭonnect the Brother machine and your computer directly.ĭo not use a USB hub to connect between the machine and your computer (as this can cause non recognition issues). Non-present devices appear with a ghosted icon. In the Device Manager window, click the View menu and set the ‘Show hidden devices’ option.
These commands set the variable and open Windows Device Manager. These commands must be Run as administrator in Windows 7, Vista or later. This variable can be set in a command window in Windows 2000 and later. Windows Device Manager can be used to uninstall or change the properties of non-present USB devices after a session-specific variable has been set. These USB devices are called non-present or phantom devices. When a USB device is not physically connected to the computer, Windows does not normally display the device in Windows Device Manager. Microsoft Windows maintains the configuration (enumeration) information for every USB device that has ever been connected, unless you explicitly uninstalled the device before unplugging it.
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